Sentinel User Management

Sentinel acts as a native Identity Provider (IDP) for your SaaS applications. In this section, you can monitor and manage the security profile of every registered user.

User Security Status

For every user, the table provides:

• CustomerID: The external identifier linked to your user.
• Status: Account state (Active or Suspended).
• OTP (One-Time Password): Indicates if the user has correctly configured 2FA (T-OTP).
• Backup Codes: Shows whether emergency recovery codes have been generated.

Administrative Actions

As an administrator, you have total control over user sessions:

1. Suspend Access: If you detect compromised activity, you can instantly suspend the user. This invalidates all active sessions.
2. Restore Access: Allows you to reactivate a previously suspended user once the threat is resolved.
3. Delete: Permanently removes the user from the Sentinel system.

Note: Suspending a user in Sentinel blocks authentication at the IDP level, preventing access to all services connected to the platform.