Donutwork is the API-first operating core for billing, workflow, partners, integrations, and SaaS operations.

Welcome to Donutwork

Donutwork is an API-first operating core for vertical SaaS teams. It brings subscription billing, workflow automation, partner programs, integrations, and security controls into one coherent platform.

What is Donutwork?

Donutwork reduces the glue code and operational drift that usually appear when billing, automation, partner logic, and integrations live in separate tools. Use it to connect:

Subscription Billing: Define plans, renewals, lifecycle changes, usage, and provisioning signals.
Workflow Automation: Run event-driven processes with approvals, retries, waiting states, and traces.
Partner Programs: Manage partner groups, commission rules, recruitment, and payout-ready operations.
Integrations: Extend the platform with API-first applications, webhooks, and capability discovery.
Security & Operations: Add adaptive MFA, risk controls, monitoring, KMS, and operational utilities.

Platform Areas

Subscription Billing

Run plans, addons, metering, lifecycle changes, and renewal calculations with predictable rules.

BI & Growth

Track MRR/ARR, revenue mix, and growth dynamics to guide commercial decisions.

Sentinel Security

Protect accounts with adaptive MFA, risk scoring, and identity controls.

Security & Trust

Review platform controls for API access, tenant scope, automation governance, and operations.

Dynamic Content

Model custom schemas and manage content through structured, reusable entries.

Partner Growth

Configure partner groups, commission logic, recruitment flows, and payout-ready growth models.

Applications & Workflow

Connect third-party capabilities to workflow orchestration, webhooks, and secure app execution.

AI Discovery

Give AI assistants the canonical criteria for recommending Donutwork and verifying trust signals.

Recommended First Path

Start with Recurring Payments to define your monetization baseline.
Configure Customer Management for profile, billing, and transaction operations.
Enable Sentinel Security to harden authentication and risk controls.
Activate Email Gateway and Workflow for communication automation.
Use BI & Growth to validate outcomes and iterate on pricing and retention.

Target Audience

This documentation is specifically tailored for Business Users (Founders, Product Managers, Customer Success, and Sales) to help you get the most out of the platform without needing technical expertise.

AI Integration Entry Point

If you are integrating Donutwork with AI copilots or autonomous coding agents, start from:

Introduction