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Email Gateway

Email Gateway

Centralized email operations, from SMTP deliverability to the unified Template Studio for marketing and transactional flows.

Email Gateway

Donutwork Email Gateway covers the full email lifecycle: SMTP/DNS configuration, template design, and operational delivery through Workflow or API.


Key Capabilities

1. Unified Studio For Mixed Teams

Marketing and engineering can work on the same template using visual design, HTML editing, responsive preview, and quick test-send.

2. Governance Without Slowing Delivery

Lifecycle controls, version history, and rollback keep production messaging predictable.

3. Policy-Driven Compliance

Preflight scoring applies dedicated checks for marketing vs transactional templates.

4. Native Integration

Templates are immediately available across the platform:

  • Workflow: event-driven automated sends.
  • API: transactional sends with dynamic variables.

Quick Navigation

Template Studio

Design, validate, version, and publish templates with end-to-end control.

Settings & Deliverability

Set up SMTP, alternative senders, SPF/DKIM, and technical validation before go-live.

Suggested Go-Live Sequence

  1. Configure SMTP and DNS authentication first.
  2. Build at least one transactional and one marketing template.
  3. Run rendering and delivery checks.
  4. Connect sending to Workflow and API flows.

Operational Note

Autosave in Template Studio is disabled. Always click Save before test/send/publish actions.

Draft And Preflight Behavior

API send/test flows can run from draft templates. Preflight remains a quality gate for publish, but it is not intended to hard-block operational test flows.

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